
Support
Our Service and our Netwerk are Top Notch!
For tips, especially for streaming customers (windows, shoutcast, flash), please visit our Helpdesk.
Important information about our standard server configurations:
IDF configuration : register_globals=off
IDF configuration : allow_url_fopen = off
IDF configuration : safemode = on
IDF configuration : open_basedir = on
IDF configuration : smtp = always use the one supplied by your ISP, for example smtp.xs4all.nl.
For Joomla and/or Mambo, please take a look at the phpbb forum, on the bottom of this page there are some useful links.
register_globals
By default, the configuration register_globals is switched off on our servers.
We made this decision because acceptance of all types of variables entails a considerable safety risk. In your home-made scripts, you can introduce variables in advance and by doing so prevent undesirable variables from entering. In the case of a downloaded script (for example a content manager or portal), it can be tricky to make all the changes yourself. In this case you can, being aware of the safety risk, place a ".htaccess" file in the public_html directory with the following line:
php_value "register_globals" "1"
Instead of register_globals=On, you can a make use of the by far more safe super_globals.
allow_url_fopen
Remote PHP execution (allow_url_fopen) basically means that one can execute php scripts from a distance on a server.
Hence, the php code resides on a server B while it is read and executed at server A.
Many websites are hacked because these websites rely on such communication.
Would you like to make use of this possibility anyway?
There is a much safer procedure to get the same results, by which allow_url_fopen is not necessarily used. For more information, please visit www.phphulp.nl/php/tutorials/4/457/1032/.
safemode
PHP is quite a fast and stable product that, unfortunately, entails quite some safety risks on a server where several domains are present.
Please try to utilize cooperation between safemode and PHP CGI MODE as much as possible.
In case this does not seem to work out, please e-mail us or call our office and we will assist you on any difficulties.
open_basedir
By means of open_basedir, we can prevent intruders from using a PHP script to browse and inspect other users' files and websites.
When open_basedir is not switched 'on', it is possible that an intruder uses a PHP script to run programs and or download all kinds of data from your files. Naturally, the consequences are often quite severe.
smtp
Again, due to safety risks, the IDF team decided to block our smtp servers from any home-use.
By doing this, it is easier for the (ISP's) Internet Service Providers in The Netherlands to check for and combat spam and virusses.
If you use for example a notebook or if the SMTP server of your ISP a interference, please read along:
Instructions tuning SMTP AUTH Outlook 2003/2007 settings
- Go to Extra > E-mailaccounts
- Click 'Next' to view existing e-mailaccounts
- Click "Changes" at the right-hand side
- Click More configurations, at the right bottom
- Go to the second tab at the top "Server for outgoing e-mail"
- Put a mark at "For the server for outgoing e-mail (SMTP) is verification requested"
- Put a mark at "Sign in with"
- Bij Username: your e-mail address/loginname, for example: nospam@IDF.com
- At Password: ***** (you what to type at this entry)
- Click "OK"
- Click "Next"
- And last, click on "Complete"
Joomla en of Mambo, phpbb forum
- These kind of programs are taken advantage of quite a lot, in case the software is not kept up to date. Several among you might have experienced this, due to replaced index pages html, php, etc.
- CAUTION PLEASE, in your contract it is mentioned that we, if the circumstances deem it necessary for us, must and will take the necessary measures to protect our customers and our servers. In extreme circumstances, we may even temporarily block your entire domain.
- Hence, be very careful with what you run on your server.
For more information, please take a look at:
http://www.php.net/manual/en/function.ini-set.php
http://nl3.php.net/register_globals
http://nl3.php.net/features.remote-files
http://nl3.php.net/manual/en/features.safe-mode.php
Copyright © 2009 IDF - International Data Centre Facilities | Tax free implies that the tax rate is 0, hence you do not have to pay any taxes resulting from IDF-transactions.

